Privacy Policy
At Iron Leo, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.
This Privacy Policy explains how we collect, use, protect, and disclose your information.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
Full name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment-related information
Account information
Information you provide when contacting our customer support
Website usage and technical information, such as IP address, browser type, device information, and pages visited
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
Process and fulfill your orders
Confirm and deliver purchases
Process payments
Provide customer support
Communicate with you about your orders
Handle returns and exchanges
Improve our website, products, and services
Personalize your shopping experience
Send promotional or marketing communications where permitted
Prevent fraud, misuse, and unauthorized activity
Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment providers. We do not intentionally store complete payment card details on our own systems when payment processing is handled by a third-party provider.
Payment providers may collect and process information according to their own privacy policies and terms.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may help us:
Keep products in your shopping cart
Remember your preferences
Improve website performance
Understand website traffic
Provide relevant marketing and advertising
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties when required to operate our business, including:
Payment processors
Shipping and courier partners
Website and hosting providers
Analytics and marketing service providers
Customer support or technology providers
Legal or regulatory authorities where required by law
These parties may only receive information necessary to perform their relevant services or fulfill legal obligations.
6. Marketing Communications
If you choose to receive marketing communications from us, we may contact you about new products, collections, promotions, offers, and other brand updates.
You may unsubscribe from marketing emails or other promotional communications at any time by following the available unsubscribe instructions or contacting us directly.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain records, and enforce our agreements.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
9. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
10. Children's Privacy
Our website and products are intended for a general audience and are not knowingly directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
11. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
To make a privacy-related request, please contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Iron Leo
Email: [Email Address]
Phone: [Phone Number]
Address: [Business Address]
By using our website, you acknowledge that you have read and understood this Privacy Policy.